RCM Permissions Issues

When you are looking for a certain information and it's unavailable, the problem can be because you are missing some software permission.

Example:

In this example you can see that in the first screenshot the user can see a large variety of Views, although in the second screenshot which is from the same environment, a different user can see many views.

Screenshot #1:

  

Screenshot #2:

This example is showing a permission issue.

The Solution for permissions issues:

1. Open a new support ticket

2. Include in the ticket a permission from the relevant manager.

3. When the ticket is resolved and closed, refresh you web page. 

* If the issue has not been solved, please reply to the closed ticket email notification.